Hiring an electrician in Ipswich: what to check first

Most people find an electrician the same way. The oven element dies on a Sunday, or the safety switch drops out every time the kettle goes on, and you ring whoever answers first. Sometimes that works out fine. Other times you're left with a job nobody tested, a quote that doubled halfway through, and no one to call when it trips again.
We're a family-owned electrician in Ipswich, and these are the checks we'd want our own families to make before letting anyone open their switchboard. Most take a few minutes on your phone.
Check the electrician's licence number first
Every business doing electrical work for other people in Queensland needs an electrical contractor licence. The number should be on their website and their quote. If you can't find it, ask. A licensed contractor will read it out without hesitating. Ours is 88304, and it sits in the footer of every page on our site.
Queensland's Electrical Safety Office runs a free electrical contractor licence search where you type in the number and see whether it's current. Contractor licences run for one year at a time, so a number painted on a faded van door doesn't prove much. Check it on the day you book.
There are two licences in play. The business holds the contractor licence, and the person working on your board holds their own electrical work licence. Someone who "used to be a sparky" or "does a bit of electrical on the side" may hold neither. Unlicensed electrical work is illegal in Queensland and can bring on-the-spot fines.
Insurance is part of the same check. Contractors have to declare their insurance meets the mandatory requirements when they apply for or renew their licence. It's still fair to ask who fixes things if something goes wrong on site.
Get a written quote with the job spelled out
A proper quote tells you what's being done, what's going in, and what could change the price. A figure read out over the phone isn't a quote. You should be able to read the paperwork once and know exactly what you're paying for.
Look for these details.
The job in plain words, like "replace two double power points in the kitchen and add one on the island bench"
The brand and model of anything going in, such as LED downlights, a ceiling fan or a new safety switch
Whether testing and the safety certificate are included
What could push the price up once the covers come off, like old rubber-insulated wiring in the roof
When the work can be done and how long the power will be off
Comparing three quotes only works if they cover the same job. A cheaper price often turns out to leave out the testing, or taking the old board away. Line them up item by item before you pick one.
We give a fixed, upfront price before any work starts. For switchboard and safety switch jobs, a clear photo of your board is usually enough for us to price it before we visit.
Ask who will actually turn up
With some businesses, the person who quotes your job isn't the person who does it. Details agreed at the quote get lost on the day. Ask the question directly before you book.
At BRIX Electrical & Air, the electrician who quotes your job is the one who shows up and does it. We don't bring in subcontractors for electrical, air conditioning or solar work.
That matters more on bigger jobs, because they rarely stay inside one trade.
A new split system air conditioner needs its own circuit run back to the board
A solar battery may need space on a switchboard that's already full
An EV charger can push an older board past what its main switch was rated for
When separate businesses each handle a piece, a fault can bounce between them for weeks while the circuit stays switched off.
What a good electrician in Ipswich checks while on site
Ipswich has everything from older timber homes near the CBD to brand-new estates in Ripley and Springfield Lakes. A good electrician looks past the one job they were called out for.
These are the things we keep an eye on during any visit.
Ceramic fuses, especially ones rewired with fuse wire thicker than the circuit was designed for
Brown scorch marks on the back of a power point or a switch plate that's warm to touch
Power point circuits with no safety switch protection at all
A board with no spare room for a new air conditioner, solar system or EV charger
If we find something, we tell you what it is and whether it needs doing now or can wait. You decide what happens next, and nothing gets added to the bill without your say-so.
Know the safety switch rules for your home
Queensland rental homes must have a safety switch on every power point circuit. If you buy a home without one, you have three months from the property transfer to get one fitted to the power point circuits. Homes built since 2000 should already have safety switches on both power point and lighting circuits.
Checking your own board takes about a minute. Look for a device with a small test button. Press it, and the circuits it protects should go dead straight away. If there's no test button anywhere on the board, the house has no safety switch.
Old boards with ceramic fuses need a closer look. Fuses protect the wiring from overloading, but they do nothing to stop a person getting a shock. Our safety switch installation and testing covers every circuit on the board, and you get a written record of the test results for your files.
Ask for the certificate before they pack up
Queensland electrical contractors must give you a certificate of testing and safety, or a certificate of testing and compliance, after they finish electrical work. It records that the work was tested and is electrically safe. Ask for it before the electrician leaves, not a fortnight later.
Keep it with your house papers. An insurer, a property manager or a future buyer may ask for it, and chasing a tradie for paperwork two years after the job rarely goes well.
Red flags worth walking away from
No licence number, or one that doesn't show up in the search
A cash price that only works without paperwork
A number over the phone with nothing in writing
Pressure to say yes before they leave your driveway
An offer to let you do "the easy bits" yourself to save money
No mention of testing or a certificate anywhere
If you've got a quote in hand and something doesn't sit right, or you're staring at an old board full of ceramic fuses, give us a call on (07) 3060 9100 or send a photo through our free quote form. We'll tell you what we see and give you a fixed price before anything starts.
Frequently asked questions
Can I do my own electrical work in Queensland?
No. Apart from a few minor tasks, Queensland law requires power points, switches, light fittings and wiring to be installed, moved or replaced by a licensed electrician working under a contractor licence.
How often should I test my safety switch?
Every three months is a good habit. Press the test button on each safety switch, and if the power to those circuits doesn't cut out straight away, get a licensed electrician to check it.
Do I get a certificate for a small electrical job?
Yes. Queensland electrical contractors must provide a certificate after completing electrical work, so even adding a single power point should come with paperwork showing the work was tested.
Is the cheapest electrical quote a bad idea?
Not always. A low quote is fine when it covers the same scope, parts, testing and certificate as the others. Trouble starts when the lower price comes from leaving those items out.
Do you service my suburb?
Yes, if you're in Ipswich, Brisbane Southside, Logan or nearby. We cover suburbs including Redbank Plains, Springfield Lakes, Goodna, Ripley and Forest Lake, and we'll confirm when you call.


